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Kevin and Debra Rollins Center for eBusiness - e-Business and e-Commerce for Managers
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Kevin and Debra Rollins Center for eBusiness

e-Business and e-Commerce for Managers

e-Business and e-Commerce for Managers

Harvey Deitel, Paul Deitel, and Kate Steinbuhler

A book review by D. Richard Dance, CPA and Principal of SoftResources LLC and TD Vendor Services
and Douglas Bean, Sr. Consultant at TD Vendor Services in Seattle, Washington
Copyright TD Vendor Services

November 2001

This book is an in-depth and broad study of e-business and would be appealing to students with an interest in e-business or professionals who want a desk reference. The authors include a broad range of people of various ages who come together to give the reader a well-balanced e-business education. At the end of the book, the authors supply a case study on building a storefront e-business that sells books online.

Introduction

This book is an in-depth and broad study of e-business and would be appealing to students with an interest in e-business or professionals who want a desk reference. The authors include a broad range of people of various ages who come together to give the reader a well-balanced e-business education. At the end of the book, the authors supply a case study on building a storefront e-business that sells books online.

Contents

The e-book is organized as follows:

Part 1 - Introduction
Chapter 1 - Introduction

Part 2 - Construction and E-business
Chapter 3 - Constructing an e-Business
Chapter 4 - Building an e-Business: Design, Development, Management
Chapter 5 - Online Monetary Transactions

Part 3 - E-business and E-commerce
Chapter 6 - Internet Hardware, Software, and Communications
Chapter 7 - Wireless Internet and m-Business
Chapter 8 - Internet Security

Part 4 - Internet Marketing
Chapter 9 - Internet Marketing
Chapter 10 - Affiliate Programs
Chapter 11 - E-customer Relationship Management

Part 5 - Legal, Ethical, Social, and Global Issues
Chapter 12 - Legal and Ethical Issues; Internet Taxation
Chapter 13 - Globalization
Chapter 14 - Social and Political Issues
Chapter 15 - Accessibility

Part 6 - e-Business and E-commerce Case Studies
Chapter 16 - Online Industries
Chapter 17 - Online Banking and Investing
Chapter 18 - E-Learning
Chapter 19 - E-Publishing
Chapter 20 - Online Entertainment
Chapter 21 - Online Career Services

Part 7- Appendices
A - Microsoft Internet Explorer 5.5
B - Building an e-Business: Internet and Web Programming
C - Introduction to Hypertext Markup Language (HTML 4)
D - Intermediate HTML 4
E - Introduction to HTML, ASP, XML, and JavaScript Syntax
F - The Client Tier: The User Interface
G - The Middle Tier: Business Processes
H - The Bottom Tier: The Database
I - Accessibility Programming
J - Installing a Web Server
K - Setting Up a Microsoft ODBC Data Source

The book is a very comprehensive outline of e-business and e-commerce with 794 pages covering 20 chapters.

Book Features

As a textbook, this book comes with many features that other e-business books do not have. It concentrates on the principles of good e-Business management, provides opportunities for class discussion and includes many web-based exercises. This book concentrates on good pedagogy.

Other features include:

  • A statement of each chapter's objectives
  • Insightful quotations
  • A chapter outline
  • Approximately 235 illustrations
  • e-Facts sprinkled throughout each chapter
  • A summary at the end of each chapter
  • A terminology section
  • Self-review exercises and answers
  • Exercises for which an instructors manual is available from Prentice Hall
  • An optional downloadable case study using a live code approach with real working programs

Additionally, there is an extensive bibliography of books, articles, and other documentation to encourage further reading and tons of web sites and other resources that are well organized into contextual categories for maximum understanding.

What really impressed us about this book?

The book has three impressive attributes when compared with other e-business books. First, the authors have paid the price of preparation and involvement to write this comprehensively. They had more than 60 people assist in reviewing and writing this book. Second, the authors have written many books and authored many courses. This experience is shown throughout the book. Third, the authors concentrated on real-life IT trade magazines and other resources. These, along with more than 70 academic papers, case studies, journals, and newspapers, make this book come alive with rich and useful information.

What is the book's greatest weakness?

There are two primary weaknesses we identified in this book-its timeliness and its length. In regards to its timeliness, it is an early 2001 publication, which is hardly old but many things have changed since the Internet bubble burst. In order to mitigate this, you can supplement the book by searching the publisher's or authors' web site for additional information. The book's length can also be overlooked depending on the primary purpose of the book. If it were to be used as the primary textbook for a course in e-business, its length would be valuable; however, if it were to be used as a supplement, this book might be too lengthy.

Where to obtain the book

It can be purchased directly from the following sources:

Amazon.com web site (www.amazon.com) for $72.00
Booksamillion web site at (www.bamm.com) for $72.00
Barnes and Noble web site (www.bn.com) for $72.00

Conclusion - Why you should buy this book

This book would be a great resource as the primary source of information for a course taught on e-business. Although it is expensive and lengthy, I recommend this book as a textbook to be used with other smaller books as supporting materials. It is also a good professional reference book.

Information about SoftResources LLC and TD Vendor Services

SoftResources LLC is an unbiased software selection firm that works with more than 7,500 software packages in 50 different categories of software, such as Accounting, Manufacturing, Distribution, Customer Relationship Management, HR/Payroll, e-business, etc. It also helps large and small clients select from more than 2,500 software implementation vendors and Value Added Resellers (VARs). Then it performs contract negotiations so clients get a fair deal. SoftResources consults with companies all over North America in almost all industries including commercial enterprises, governments, non-profits, and school boards. Check out the company's web site at www.softresources.com for more details.

TD is an affiliated vendor-service firm dedicated to serving software vendors in order to help them succeed. It helps emerging and established software companies complete the necessary ingredients for a successful launch in the US market. This includes features such as manuals, training courses, pricing assistance, testing, product refinement, and marketing. TD is currently assisting firms with programs in four environments: XBRL (eXtensible Business Reporting Language) Translation, KM (Knowledge Management), innovative General Ledger and other Financial Analysis Tools, and EAI (Enterprise Application Integration).

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