Targus is one of the world’s largest providers of laptop and other computer accessories. Targus’ main mission includes being the best at delivery and support for their product, both of which they have excelled at. Targus sees themselves as the top player in accessories in the future and has grand goals for being on the top. With the caliber of management at Targus, they will surely accomplish their goals.
Years ago, Targus implemented an enterprise resource planning system, but it was implemented differently in various regions.
Targus wanted consistency in the regional information systems implementation and the development of structured management dashboards that contain standardized performance metrics.
The objective of the engagement was to develop key performance metrics for the Strategic Areas of focus in Targus’ business model. The team developed structured management dashboards that contain standardized performance metrics, which helped Targus become better able to measure and assess firm-wide management performance.
Reuben CookJeff JardineKevin RieskeMike White